Sales Support: Computer-Aided Selling (CAS)
Basic Data for Sales Support
Business Partners
Customer Data
Sales Prospect Data
Contact Person Data
Internal Sales Personnel Data
User Master Records
Competitor Data
Processing Customer Master Records
Product Data
Competitive Products
Item Proposals in the Sales Document
Maintaining a Material Master Record
Sales Summary
Displaying the Sales Summary
Other Sources of Information
Basic Functions in Sales Support
Working with the Personal Worklist
Working with Incomplete Data
Appointment Calendar Updates
Dialing Directly From an Activity or Address List
Crossmatching
Sales Support Monitor
Address List
Completion Indicator in Address Lists
Sales Summary in Address Lists
Address List Versions
Creating a Standard Address List Version
Adding Addresses to Address List Versions
Deleting Addresses From Address List Versions
Creating Additional Address List Versions
Performing Set Operations on Address List Versions
Sales Promotions
Direct Mailing Campaign
Editing a Direct Mailing
Editing Texts
Attaching an Enclosure
Printing the Direct Mailing
Monitoring the Direct Mailing Campaign
Use of Follow-up Activities in Direct Mailings
Internet Mailing Campaign
Direct Mailing Without Follow-Up Activity
Collectively Generated Sales Activity
Sales Activities
Editing a Sales Activity
Editing Texts
Creating Follow-Up Actions
Displaying the Sales Summary
Customer Potential Analysis
Potential Planning
Planning Hierarchy for Potential Planning
What Is a Planning Hierarchy?
Copying Actual Data into the Planning Hierarchy
Entering Potential Data in the Planning Hierarchy
Analysis of Potential Planning Data
Standard Analysis for Information Structure
LIS Interface
Checklist for Sales Support Processing