Workflow Template: Correcting errors in Internet sales orders (SD-SLS)
Use
If an error occurs in a sales order or quotation in the IAC "Online Store", the system starts a workflow based on the template SD_KI_WF.
Workflow template: 20000169, abbreviation: SD_KI_WF, name: Correct errors in Internet sales order
Triggering events of the workflow template
The event erroInternetCreate (error creating in the Internet) for object type BUS2032 (sales order) is the triggering event for the workflow template.
This "link" between the event and the workflow template to be triggered is deactivated in the standard system and must first be activated in Customizing for SAP Business Workflow, before the workflow template is actually triggered. (See
Workflow container and binding
As the workflow can only be started if a sales order or quotation is not created because of an error, no object reference to a sales order is available. Event parameter _Evt_Object in the container of the triggering event is initially empty.
The information exists as event parameters in the container of the triggering event and must be transferred to the workflow container via a binding.
As a result, the following binding definition between the triggering event and the workflow container is defined in the standard system:
Workflow container |
Event parameter container |
MessageType |
MessageType |
MessageID |
MessageID |
MessageNumber |
MessageNumber |
MessageText |
MessageText |
MessageDetail |
MessageDetail |
OnlineStore |
OnlineStore |
OstoreDescription |
OstoreDescription |
SalesDocumentType |
SalesDocumentType |
RequestedDelivDate |
RequestedDelivDate |
PricingDate |
PricingDate |
SalesOffice |
SalesOffice |
SalesAndDistribArea |
SalesAndDistribArea |
OrderingParty |
OrderingParty |
MaterialList |
MaterialList |
SalesOrderSimulate |
SalesOrderSimulate |
PaymentMethod |
PaymentMethod |
PaymentCardType |
PaymentCardType |
CardNumber |
CardNumber |
ExpirationDate |
ExpirationDate |
These elements have been created in addition to the elements available in the standard system.