Solution Database
Symptom
Symptom Definition
Maintaining Descriptions in Multiple Languages
Defining a Problem Location
Defining a Problem Damage
Defining a Problem Cause
Creating a Link to a Business Object
Solution
Solution Definition
Maintaining Descriptions in Multiple Languages
Assigning a Task
Creating an Attachment
Creating Links Between Symptoms and Solutions
Setting Focus in Navigation Tree
Solution Database Search
Step-by-Step Guide (Wizard)
User Settings