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Purpose

You should only use the general request if you have not included a suitable scenario for your special internal service request. This could happen, for example, for unusual requests for which you do not have a user-defined scenario in Customizing.

Special Features

There are no request-specific fields in the general request. You can only enter your service request in a text.

See also:

Example For Entering And Processing An Internal Service Request

 

 

 

 

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