@ Scheduling the Dunning Run 

Usage

You now execute the dunning run. The system analyzes all the open items for the customers you selected using the relevant parameters. It then determines whether dunning should be carried out for the items and, if appropriate, which dunning level should be used This process step is optional. The system has not yet printed any dunning notices, nor has it updated the open items or master data.

Procedure

  1. On the Dunning screen, choose Schedule.
  2. In the Schedule Selection and Print dialog box, select Start immediately.

    3. Check that today's date is entered as the start date.

    You do not schedule the printing of dunning notices at this stage, because you then have the option of editing the log. If you do schedule the printing of dunning notices here, all the dunning run data will be deleted after the notice has been printed.

  3. Choose Schedule.

    4. The status now reads Dunning selection is running.

    Choose until you see the status Dunning selection is complete.

  4. Choose Log.

    5. You can now check to see which customers have been dunned and analyze the reasons why certain customers were excluded from the dunning run.

    The log also provides information about any errors, should they occur.

  5. Choose .
  6. You now check which invoices have been dunned. Choose Dunning list.
  7. In the Dunning List Variant dialog box, choose .

    8. The log lists all overdue customer items for which dunning notices have been generated. You can see when the individual invoices were posted, and when they were due.

    The system also determines the number of days in arrears. You can also use the list to determine which dunning level a customer has reached, and which dunning procedure has been maintained in the master record.

    If the results of the dunning run are not as you expected, you need to delete the dunning run and then maintain the corresponding parameters again.

  8. Choose .

    9. In the short term, you can remove an item from the dunning run. This can be useful if you have only just been informed that a customer has finally settled the bill.

  9. Choose Change.
  10. On the FI Dunning screen, choose .

    11. The system selects all customers with overdue items. Due to the current parameters, you only see the open items for one customer.

    You could further restrict the selection fields to specific customers, vendors, company codes, and so on.

  11. To block the dunning run for a customer, or for specific items, position your cursor on the document number, then choose Change dunning notice or Change master data.

    12. Suppose you have just heard from your bank that you will receive payment for the invoice on the next working day. You therefore wish to remove this invoice from the dunning run.

  12. Choose Change dunning notice.

    13. In the Change Dunning Notice dialog box, you can either block an entire dunning level in the Dunning Header area, or block an individual document in the Dunning line items area.

  13. In the Dunning line items area, use the F4 input help in the Dunning block column to choose block indicator A for your document.
  14. Choose Copy.
  15. Choose .
  16. Choose until the Dunning screen appears.

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