Quality Management (QM)
   Quality Management in Materials Management
      QM Data in Materials Management
      Quality Management in Procurement and Storage
         QM in Procurement and Inventory Management (Simplified)
            Data for this Process
            Creating a Purchase Order and Displaying a Message
            Displaying Stock
            Posting the Goods Receipt for the Purchase Order
            Making the Usage Decision
         QM in Procurement and Inventory Management (Detailed)
            Data for this Process
            Process Control
            Creating a Request for a Quotation and Displaying a Message
            Creating a Purchase Order and Displaying a Message
            Executing the Source Inspection
            Displaying Stock
            Posting the Goods Receipt for the Purchase Order
            Sending a Reminder and Confirming Certificate Receipt
            Creating an Invoice
            Releasing Invoice Items
            Recording Defects for the Inspection Lot
            Making the Usage Decision
         Developing the Status of Supply Relationships
            Data for this Process
            The Supply Relationship
            Creating a Purchase Order
            Posting the Goods Receipt
            Processing the Inspection Lot
         QM in Manufacturer Processing
            Data for this Process
            Process Control
            Creating a Purchase Order and Displaying a Message
            Posting the Goods Receipt
            Inspection Lot Processing
         Quality Management of Handling Units
            Data for This Example
            Creating a Purchase Order
            Creating Inbound Deliveries
            Posting the Goods Receipt
            Performing the Inspection
            Entering Inspection Results
            Making the Usage Decision
         Quality Management in Warehouse Management
            Data for this Process
            Creating a Purchase Order
            Posting the Goods Receipt
            Displaying the WM Stock Overview
            Processing the Transfer Order for the Work Center
            Processing the Inspection Lot
            Processing the Posting Change Notice
            Transporting the Sample to the Warehouse
      Acceptance Inspections
         Acceptance Inspection (Simplified)
            Data for this Example
            Creating an Inspection Lot
            Performing the Inspection
            Making the Usage Decision
         Acceptance Inspection (Detailed)
            Data for this Example
            Creating an Inspection Lot
            Displaying an Inspection Lot
            Displaying an Inspection Plan
            Displaying the Material Specification
            Displaying Shop Papers
            Entering Inspection Results
            Usage Decision
            Displaying the Quality Level
      Quality Notifications as Complaints Against the Vendor
         Data for This Example
         Creating a Problem Notification
         Problem Notification with Reference to MM Data
            Search Help: Purchasing Document Number
         Processing Problem Notifications Using the Worklist
         Processing Problem Notifications Using Workflow
         Defects Analysis and Corrective Tasks
         Assigning a Document
         Nonconformity Costs
         Completing Corrective Tasks Using the Worklist
         Completing Corrective Tasks Using Workflow
         Posting to Blocked Stock
         Return Delivery with Reference to Existing Purchase Order
            Assigning a Purchasing Document
         Return Delivery Without Reference to Existing Purchase Order
         8D Report
         Resetting the Quality Level
         Buyer’s Negotiation Sheet
         Related Notifications
         Action Log
         Completing the Notification
      Quality Control
         Vendor Evaluation
            Data for This Example
            Evaluating a Vendor
            Re-Evaluation
            Evaluation Log
            Comparing Evaluations
         Quality Scores
            Data for This Example
            Quality Scores for Inspection Lots
               Data for This Example
               Overview: Key Figures
               Drilldown of Key Figures
               Early Warning System for Key Figures (Exception Analysis)
            Quality Scores for Inspection Characteristics
               Data for This Example
               General Key Figures for Inspection Characteristics
               Drilldown of Key Figures
               Key Figures for Quantitative Inspection Characteristics
               Graphical Display
            Quality Scores for Defects
               Data for This Example
               Key Figures for Defects
            Key Figures for Quality Notifications
               Data for This Example
               Key Figures for Notifications
         Control Charts
            Data for this Example
            Control Chart, Process Capability, and Western Electric Rules
            Control Limits
      Quality Management of Batches
         Material Classification
            Data for This Example
            Displaying a Batch Class and Class Characteristics
            Displaying a Material Classification
            Displaying a Batch Classification
         Material Specification
            Creating an Inspection Lot for a Batch Specification
            Displaying Inspection Specifications
         Batch Classification
            Data for This Example
            Entering Inspection Results
            Displaying a Batch Classification
         Source Inspection
            Data for This Example
            Creating a Purchase Order
            Creating a Source Inspection Lot
            Creating a Batch
            Performing the Source Inspection
            Displaying the Batch Classification
            Posting the Goods Receipt
            Displaying Stock
         Recurring Inspection
            Data for This Example
            Control of the Recurring Inspection
            Triggering a Recurring Inspection
            Inspection Lot Processing
            Long-Term Inspection
         Quality Certificates
            Creating a Certificate
            Cert. Profile
            Creating a Certificate According to Own Profile
      Quality Management in Sales and Distribution
         Data for This Example
         Control Functions in Quality Management
         Creating a Sales Order
         Picking Outbound Deliveries
         Performing Quality Inspections
         Creating Quality Certificates
         Posting the Goods Issue
         Creating a Billing Document and Displaying an Invoice
         Posting Customer Returns to Returns Stock
         Performing a Visual Inspection
         Making a Transfer Posting of Returns to Unrestricted-Use Stock
   Sample Management
      Sample Management for a Subsequent Inspection
         Additional Information for this Example
         Data for this Process
         Creating an Inspection Lot
         Displaying an Inspection Lot with Physical Samples
         Recording Results for the Physical Sample
         Making the Usage Decision for the Inspection Lot
      Sample Management at Goods Receipt Inspection
         Additional Process Information
         Data for This Example
         Goods Receipt for P.O. and Preparation of Quality Controls
            Data Used in This Process
            Additional Process Information
            Creating a Purchase Order
            Posting the Goods Receipt for the Purchase Order
            Entering the Invoice
         Display of Physical Samples and Specifications in Inspection Lot
         Printing and Displaying Sample-Drawing Instructions
         Displaying a Physical-Sample Drawing and Releasing Samples
         Entering Results of the Pooled Sample (Work Center Worklist)
         Making the Usage Decision for the Inspection Lot
         Determining the Storage Location of the Physical Samples
   Calibration of Measurement Instruments (PM/QM)
      Data for This Example
      Creating the Maintenance Plan
      Assigning and Displaying the Task List
      Scheduling the Maintenance Plan
      Displaying the Calibration Order and the Inspection Lot
      Entering Characteristic Values
      Entering the Usage Decision
   Returns and Repair Processing
      Additional Process Information
      Data used during this Process
      Activating the QM Check
      Creating the Service Notification and the Repair request
      Posting the Goods Receipt of a Piece of Equipment to be Repaired
      Processing the Technical Check
      Displaying the Repair Request and the Service Order
      Editing the Service Order
      Processing and confirming the Service Order
      Technically Completing the Service Order
      Delivering the Repaired Piece of Equipment
      Creating the Billing Request
      Invoicing the Repair Request
      Settling and Completing the Service Order
      Analyzing the Result of the Repair request
      Deactivating the QM Check
   Internet Processes
      Output of a Quality Certificate on the Internet
         Additional Information for this Example
         Data for This Example
         Output of a Quality Certificate on the Internet
      Entry of a Quality Notification Using the Internet
         Additional Information for this Example
         Data Used during This Process
         Entering the Quality Notification on the Internet