Creating Service Contracts with a Preconfigured Service Package 

  1. Call up the transaction as follows:
    2.

    Menu Path

    Logistics ® Customer Service ® Service Agreements ® Contracts ® Contract ® Create

    Transaction Code

    VA41, VA45

  2. Enter the following data:
    3.

    Field

    Data

    Contract type

    WV

    Sales organization

    1000

    Distribution channel

    14

    Division

    00

  3. Choose .
  4. Enter the following data:
    5.

    Field

    Data

    Sold-to party

    1032

    PO number

    e.g. service/001

    Contract end

    Contract start date + 2 years

    Material

    PC_SERVICE_A

    Target quantity

    1

  5. Choose .
  6. To skip any warning messages regarding the end date, choose .
  7. In the dialog box, choose Yes.
  8. Select your item.
  9. To display the characteristic value assignment predefined for this service material, choose .
  10. Choose .
  11. Select your item. Choose Extras ® Technical objects.
  12. Enter the following data:
    13.

    Field

    Data

    Equipment

    quoted equipment number

  13. Choose .
  14. Choose .
  15. Choose Contracts and check the contract duration.
  16. Choose .
  17. Select your service item, then choose Billing plan.
  18. Verify the entries in the billing plan. Note that the billing document value for the first and last month is delimited.

    19. Only the billing items in the selected horizon are displayed. Depending on the setting, the billing date or billing value of the last month of validity for your contract is not displayed.

  19. Choose .
  20. Choose .
  21. Make a note of the contract number.
  22. Choose until the overview tree appears.
  23. In the dialog box, choose No.

Continue processing your service contract with Maintaining Price Agreements in the Service Contract.