Settling and Completing the Service Order 

Use

The following function settles the costs of the service order to the repair request. As there will be no further costs, you will also do the business completion for the service order.

Procedure

  1. Call up the transaction as follows:
    2.

    Menu Path

    From the Completion node, choose Order Settlement ® Settle Individually

    Transaction Code

    KO88

  2. If the Set controlling area dialog box appears, enter the following data and choose :
    3.

    Field

    Data

    Controlling area

    1000

  3. Enter the following data:
    4.

    Field

    Data

    Order

    Noted number of the SM order

    Settlement period

    Current month three-digit (e. g. 010 for October)

    Fiscal year

    Current year

    Test run

    Deselect

  4. Choose .
  5. Choose until the overview tree appears.
  6. Call up the transaction as follows:
    7.

    Menu Path

    From the Service Processing node, choose Order ® Service Order ® Change.

    Transaction Code

    IW32

  7. Enter the following data:
    8.

    Field

    Data

    Order

    Noted number of the service order

  8. Choose .
  9. Choose Order ® Functions ® Complete ® Complete (business).
  10. Choose until the overview tree appears.