Correspondence History (SAP Library - Training and Event Management (PE))

Correspondence History

Use

The Correspondence History function records the individual items of correspondence output for activities in Training and Event Management.

If you set output to automatic, you can use the history function monitor document output.

For example, you can use the history function to report on what documents have been sent to attendees in a given time period or if and when an attendee received definite confirmation of registration, a cancellation notification and so on.

Features

You can request reports with the correspondence history functions from four different perspectives:

From the perspective of the event type

If you enter a business event type, all documents that have been output in connection with the business event type, such as prebooking notifications, are listed.

From the perspective of the event

If you enter a business event, all documents that have been output in connection with the business event, such as confirmations of registration, are listed.

From the perspective of the output agent

If you enter an output agent, the report lists all documents that have been output manually or automatically by the agent in question. For example, if a booking operation triggered automatic output of notification to the recipients, these notifications are listed.

From the perspective of the recipient

If you enter a recipient, the report lists all documents that have been output to the recipient you enter.

Within the various views, you can select data to narrow down the report's output:

Document recipients

Booking priority: you can request a report on all of the notifications output to waiting list attendees, for example.

Selection period: you can specify a time period yourself or select a predefined one.

Output status: you can select from the following statuses:

No output
Errors during output
Output triggered
Output successful

Activity (logical function code).

You can start the correspondence history function from the Attendance menu. There, you can select a business event type, an event date, or an attendee. By doing so, you select the data for the report.

Activities

On the SAP Easy Access screen, in the SAP Standard Menu choose Human Resources ® Training and Events ® Correspondence ® History. The Correspondence History selection screen appears.

You specify the perspective from which you want reporting carried out: event type, event, output agent, or recipient.

You enter a document recipient if required.

You can specify the attendee group by selecting a booking priority.

You can specify the reporting period for the correspondence history.

You can select one or multiple output statuses.

You can specify a particular activity by selecting a function code from the list displayed.

Choose Execute.

The system outputs a correspondence history based on the selection criteria you specified.