Assigning Agents 

Prerequisites

You must first create a container definition and then create a responsibility, in which you define criteria for the container values. You then assign an agent to each responsibility.

If you are no longer on the Standard Role Definition screen, then in the SAP Standard Menu, choose Tools ® Business Workflow ® Development ® Definition Tools ® Standard Roles ® Change and enter the required role. Choose Change and on the Standard Role: Change screen, choose Goto ® Responsibilities.

Procedure

On the Responsibilities: Change screen:

  1. Select the responsibility you want to assign to an agent and choose Edit ® Agent assignment ® Create.

    2. The Selection dialog box appears.

  2. Select the organizational object type you want to assign as an agent and choose Continue.

The system asks you to enter a search term and to create the relationship between the responsibility and the selected object. Confirm your entries.

In the Overall View, you can also specify a validity period for the relationship.

Result

At runtime, the workflow evaluates the possible agents and ensures that the right tasks are routed to the right agents at the right time.