Define Tolerances (Customers)
In this step, you specify the tolerances for customers. These tolerances are used for dealing with differences in payment and residual items which can occur during payment settlement. Specify the tolerances under one or more tolerance groups. Allocate a tolerance group to each customer via the master record. For each tolerance group, specify the following:
- Tolerances up to which differences in payment are posted automatically to expense or revenue accounts when clearing open items
- The handling of the terms of payment for residual items, if they are to be posted during clearing
Requirements
If you want to assign a set payment term to a
tolerance group for posting residual items from payment differences, you must
first define the terms of payment. Read more about this in the chapter called
Maintain terms of payment.
If you want to allocate a dunning key for a
tolerance group, you first have to define the dunning keys. Read more about
this in the chapter
Define dunning keys.
Activities
Addditional information
If you want to work with uniform tolerances for all customers in a company code, create a tolerance group with the key "blank" in that company code. In this case, it will not be necessary to enter a tolerance group in the customer master record. You can also use the "blank" tolerance group if you want to more specifically control tolerances for certain customers than for others, for example. To achieve this, create tolerance group "0001" for the customers who should have restricted tolerances, and enter this group in their master records. This will cause all other customers to automatically have the "blank" tolerance group.
Make sure that you can also
Define tolerances for your employees. During clearing, the lower
limit from the specifications for the customer and for the group of employees
will be valid.