You can store different pieces of information to describe the contact persons at the customer location in more detail. You specify the contact persons at the customer location when you maintain the customer master record. You also enter data on a contact person, such as the name and the address, in the customer master record.
You define contact persons in the customer master record on a general level, that is, independently of organizational units.
You can allocate a contact person to a sales area. To do this, enter the contact person as a functionwith the following data:
If you enter a sales document in this sales area, the contact person is automatically proposed by the SAP System. You can still change this specification manually on the partner screen in the sales document.
Defining contact persons is optional. If you do not want to use this function, you do not have to process any entries at this point in the configuration menu.