Creating Service Contracts with a Configurable Service Package 

  1. Call up the transaction as follows:
  2. Menu Path

    Logistics ® Customer Service ® Service Agreements ® Contracts ® Contract ® Create

    Transaction Code

    VA41

  3. Enter the following data:
  4. Field

    Data

    Contract type

    WV

    Sales organization

    1000

    Distribution channel

    14

    Division

    00

  5. Choose .
  6. Enter the following data:
  7. Field

    Data

    Sold-to party

    1032

    PO number

    e.g. service/001

    Contract end date

    Defaulted

    Material

    PC_SERVICE_CONF

    Target quantity

    1

  8. Choose .
  9. Choose Continue.
  10. Enter the following data:
  11. Field

    Data

    Response profile

    EPRESS

    Service profile

    EVERYDAY

    Travel zone

    50 (less than 50 km)

    Repair location

    Customer location

  12. Choose .
  13. Choose .
  14. Select the item. Choose Extras ® Technical objects.
  15. Enter the following data:
  16. Field

    Data

    Equipment

    Your equipment number

  17. Choose .
  18. Choose .
  19. Select your service item, then choose Billing plan.
  20. Verify the entries in the billing plan. Note that the billing document value for the first and last month is delimited.

    Only the billing items in the selected horizon are displayed. Depending on the setting, the billing date or billing value of the last month of validity for your contract is not displayed.

  21. To quit the billing plan, choose .
  22. Choose .
  23. Note the number of the contract.
  24. Choose until the overview tree appears.

Continue processing your service contract with Maintaining Price Agreements in the Service Contract.