Settlement of Service Contracts 

  1. Call up the transaction as follows:
    2.

    Menu Path

    Logistics ® Customer Service ® Service Agreements ® Contracts ® Contract ® Display

    Transaction Code

    VA43

  2. Enter the following data:
    3.

    Field

    Data

    Contract

    Your service contract number

  3. Choose .
  4. To check the actual sales revenue for your service contract, choose Environment ® Cost report.

    5. If you have settled a service order to your service contract (using, for example, the process Service Processing and Resource-Related Billing with Service Contracts), then you will also find the costs and revenues for that service order in the cost report. The planned revenues that are produced from the validity period of the billing plan are compared with the actual revenues obtained so far.

  5. Choose until the overview tree appears.
  6. Call up the transaction as follows:
    7.

    Menu Path

    From the Contracts node choose Contract ® Follow-on functions ® Settlement

    Transaction Code

    VA88

  7. If the Set Controlling Area dialog box appears, enter the following data and choose :
    8.

    Field

    Data

    Controlling area

    1000

  8. Enter the following data:
    9.

    Field

    Data

    Sales Organization

    1000

    Sales document

    No. of your service contract

    Settlement period

    Current period (current month)

    Fiscal year

    Current fiscal year

    Test run

    Deselect

  9. Choose .

    10. You see a detailed list of the settled amounts.

  10. Choose until the overview tree appears.
  11. Call up the transaction as follows:
    12.

    Menu Path

    Logistics ® Customer Service ® Service Agreements ® Contracts ® Contract ® Display

    Transaction Code

    VA43

  12. Enter the following data:
    13.

    Field

    Data

    Contract

    Your service contract number

  13. Choose .
  14. Choose Environment ® Cost report.

    15. You can now check that the contract has been credited by the order settlement and that the total of debits and credits is now zero.

  15. Choose until the overview tree appears.

The operative service process is complete after settlement. Both steps deal with the transaction from the Profitability Analysis view CO-PA). Firstly, you deal with the line item generated during settlement. You then perform a report, which analyzes all present profitability data relating to services. The values for the present process flow into this report.