Selling a Serialized Product and Creating an Equipment Master Record 

Purpose

The customer orders a personal computer. During outbound delivery, serial numbers are used to determine which individual units of the material are to be delivered to the customer. IDES uses equipment as the technical reference object for service processing. This means that you need to create additional equipment data following the outbound delivery to a customer.

Process Flow

You can find the data for this process under .

  1. Creating a Sales Order for a Serialized Product
  2. Creating a Delivery
  3. Creating a Billing Document
  4. Checking the Sales Document Flow (Optional)
  5. Creating the Equipment Data
  6. Related IDES Processes