If costs are incurred by the processing or execution of the internal service request that you are planning in the scenario, then you can mark the scenario as being cost-incurring. You can use the following to calculate the incurred costs:

• Enter a rough estimate
• Define a template, a costing variant and strategy
  For more information, see the SAP Library under Financials ® Controlling ® Product Cost Controlling ® Product Cost Planning ® Easy Cost Planning and Execution Services.

To define a cost-incurring scenario, choose the following in Customizing: Cross-Application Components ® Internet- / Intranet Services ® Internal Service Request ® Scenario Definition ® Define Scenarios.

In the basic data of the scenario activate the Cost incurring indicator.