Requesting
Adjustment Postings via Intranet 
Use
Beginning with Release 4.6C, you can request
adjustment postings from the line item reports in Controlling (CO), from the
document display in Controlling (CO), and in Financial Accounting (FI).
You can access the reports as well as the document display from an Intranet as
well as directly in the SAP System.
The request form for the adjustment posting is however always made in an Intranet browser. The data of the incorrect posting is transferred to the system along with the information about the person who created the document.
The form includes a section for a more detailed explanation of the problem.
When you send the request, the system
determines which processor or processing group is to receive the request,
based on entries made in Customizing.
The request is sent to the processor's worklist or workflow inbox in the SAP
R/3 System. From here, the clerk can view the form and start the transactions
needed to make an adjustment posting.
Note
The standard system includes a scenario for requesting adjustment postings, and you can use it as a template for creating your own scenarios.
Effects on Customizing
In Customizing, you define the workflow process
in a scenario for the request of adjustment postings in a scenario.
To do so, in Customizing choose Cross-Application Components ->
Internet/Intranet Services -> Internal Service Request -> Definition of
Scenarios with Specific Customizing -> 
Request for an Adjustment Posting .
See also
Release note Internal Service Request .
You can find additional information on requesting adjustment postings via an Intranet in the SAP Library under Financials -> Controlling (CO) -> Contolling -> Controlling Methods -> Request for an Adjustment Posting in the Intranet .