Creating Returns 

Prerequisites

You can enter a return in the following ways:

- Sales orders

- Contracts

- Contract release orders

- Billing documents

Procedure

Use the same procedure that you use for creating sales orders. Use order type RE in the standard system.

For more information on creating returns with reference to preceding documents, see Creating a Sales Order With Reference.

When you create returns, the most important entries are:

If the return refers only to part of the billed or ordered quantity, you can adjust the target quantity in the return accordingly. If you enter a return with reference to the billing document or the underlying sales order, the system informs you of the quantity which has already been credited.

Result

After you have released the returns, you can create the delivery.