Free-of-Charge Subsequent Delivery 
Free-of-Charge Subsequent Delivery
Definition
A sales document used in complaints processing for making a subsequent delivery of goods to the customer, free of charge.
Use
You can create a free-of-charge subsequent delivery if, for example, a customer receives too few goods, or if the goods have been damaged in the shipment. The system uses the free-of-charge subsequent delivery to create a delivery.
Structure
A free-of-charge subsequent delivery is a sales document, like a standard order. For more information on sales documents, see
Working With Sales DocumentsIntegration
A free-of-charge subsequent delivery triggers the system to create a delivery.