Additional Process Information 
Further information about the technical realization of this demo with the SAP Business Workflow tools and the necessary preparations and customizing settings can be found in the SAP Library.
Call up the transaction as follows:
Menu Path |
R/3 Basis Library ® Business Engineering Workbench ® SAP Business Workflow ® Application Workflow Scenarios ® PM Plant Maintenance and Service Management ® Service Management (PM-SMA). |