Sales Order Processing 

Purpose

This scenario describes the process of managing sales orders, from entering the order to billing. The articles in question are removed from your warehouse stock and delivered to the customer.

The following R/3 components are used:

R/3 component

Functions

Consumption-Based Planning

Managing replenishments for customers

Sales

Processing sales orders

Risk/Credit Management

Checking credit limits

Securing guarantee of payment for open items

Shipping and Warehousing

Processing deliveries

Removing articles from stock

Posting goods issues

Transportation

Planning and processing shipments

Foreign trade

Carrying out export controls

Creating reports to send to the authorities

Billing

Processing invoices, credit/debit memos and volume-based rebates

Process Flow

Requirements Planning

Based on sales data, you can plan replenishments for external customers and automatically generate sales orders.

Sales Orders

On the basis of an agreement which you have made at short notice to deliver articles to a customer, you enter a sales order in the system. You can make use of the following central functions here:

Risk/Credit Management

You can use the Credit Management function to check credit limits in different ways (statically or dynamically, for example). You can perform the check at various different stages in sales order processing: when you create the order, in the delivery or at goods issue, for example.

Shipping

  1. You create deliveries from sales orders that are due for shipping.
  2. You then remove the goods from storage using the Picking function. Pick waves can be used to create work packages for picking activities.
  3. You pack delivery items by assigning the articles to shipping materials.
  4. When picking is complete you post the goods issue.

Warehouses

You can link up to Warehouse Management (WM) functionality during picking. If you choose to pick using Warehouse Management (that is, with transfer orders), you can split the transfer orders, for example, and ensure accurate performance-related payment for the picker.

Transportation

You can group deliveries that are due for transportation into shipments. You can plan shipments and track them closely using Transportation Processing.

Foreign Trade

In foreign trade processing you can carry our export controls on the basis of export licenses and generate reports (Intrastat, for example) required by the authorities.

Billing

  1. Invoices are issued on the basis of deliveries.
  2. You can use the invoice list function to send a payer a list of billing documents together on one date.