You store the form layout for an internal service request in the HTML template definition.

You have made all Customizing settings under Cross-Application Components ® Internet/Intranet Services ® Internal Service Request ® Definition of Scenarios ® Define Scenarios

You can choose to work in either the Web Application Builder, or the ITS-SAP@Web Studio (BC-FES-ITS).

For more information on the adaptation tools, see the SAP Library under

• Basis ® BC-ABAP Workbench ® Integration of Internet Services ® Web Application Builder
• Basis ® Frontend Services (BC-FES) ® ITS-SAP@Web Studio (BC-FES-ITS)

Define Form