Mail Control in the R/3 System 

In the R/3 System, there are two tables that allow you to specify users and types of Mail messages to be sent when errors occur or when specific transactions are carried out in the system:

You can find both of these tables by selecting objects using the Warehouse Management IMG.

The use of these tables is described below.

Assigning Users to Receive Mail Messages

In the R/3 System you can specify a particular user to receive error messages for certain communication documents. You can assign one user per record type for this purpose.

To assign users to receive Mail messages, choose Define decentralized link to R/2 in the Interfaces section of the Warehouse Management IMG. You can enter the name of a user for each record type. In this table, you can also designate whether the messages are to be sent as "express" messages by selecting the field User name. This is illustrated in the table below:

Mail Recipient Control

WhN.

Rec.ty

Recip.name

Express

Mail outg.

111

WM01

MILLER

X

  

111

WM02

MILLER

X

  

111

WM03

SMITH

X

  

111

WM04

SMITH

X

  

 

For example, as shown in the above table for record types WM01 and WM02 (transactions involving goods movements and posting change notices from R/2 Inventory Management to R/3 Warehouse Management), an express mail is transmitted to user MILLER each time an error occurs. For errors involving record types that download delivery data to the R/3 System, an express mail is sent to user SMITH.

See Record Types for a list of record types used by the R/3 system.

Selecting Log and Mail Message Parameters

To control the transmission of Mail messages and other logging functions, choose Define decentralized link to R/2 in the Interfaces section of the Warehouse Management IMG and choose Activate for Log and Mail messages from the list of objects.

In this table you can select options that will cause the system to

Processing a Mail Message

When a user receives an express Mail message, a pop-up window appears with a notice that a message has arrived in the Inbox. From the pop-up window, the user can immediately access the message. From the mail message screen, it is then possible, for example, to maintain the Warehouse Management view of the material master record by choosing Edit ® Process from the Inbox menu bar.