Resetting MTEs and Alerts 

Use

You should normally never need to reset an MTE. Resetting an MTE is intended as an emergency measure. Only reset an MTE if it is clear that the data and alerts that are being collected for the MTE are faulty and therefore not worth keeping.

Resetting an MTE deletes alerts and performance data. Use resets to clear MTEs only if you do not need to keep records of alerts and if you do not need to retain performance data for the performance database.

By resetting a monitoring tree element (MTE), you can delete open alerts and data that have been collected for that MTE. You can also reset multiple MTEs that you have marked, and to reset all MTEs in a particular hierarchy in the monitoring tree.

Prerequisites

To reset MTEs and alerts, you must first activate the maintenance functions.

Procedure

  1. Choose CCMS ® Control/Monitoring ® Alert monitor. Alternatively, call Transaction RZ20.
  2. Expand the monitor set that contains the monitor you require and choose Monitor (set) ® Load monitor.
  3. To change the monitor, choose Extras ® Activate maintenance functions.
  4. Mark the MTEs that are to be reset and choose Edit ® Nodes (MTE) ® Reset.

When you acknowledge the alert monitor's warning, the MTEs are reset to their status when the system was started, or when they were added to the alert monitor. The alert monitor continues to collect data and to trigger alerts for the MTEs.

See also:

Stopping and Restarting Alert Generation