Detailed Tutorial 
Detailed Tutorial
Use
The following section gives you a detailed overview of using the alert monitor.
Procedure
The system displays the CCMS Monitor Sets.
SAP provides default monitor sets, the SAP CCMS Monitor Templates and the SAP CCMS Technical Expert Monitors. These monitor sets are always available to you.
The monitor displays the tree as it was last used. The monitoring tree is a hierarchical display of the monitoring objects (system components) and monitoring attributes (types of information on objects) in the system. The Entire System monitoring tree shows all objects and attributes that are visible at the Expert level or for which there are alerts.
For the purposes of this tutorial, expand the tree if the whole hierarchy is not displayed. Position the cursor on the Entire system line, and choose Edit ® Tree ® Expand Tree ® Expand subtree.
Click here for a schematic illustration of the monitoring tree.
In addition to the Entire System monitor, there are other predefined monitors for special purposes. For example, if you are the database administrator, you may wish to open the Database monitor instead of Entire System.
One special monitor is the CCMS Selfmonitoring in the SAP CCMS Technical Expert Monitors. This monitor displays any problems with the alert monitor and the monitoring architecture itself. Check in this monitor to ensure that all data collection methods that the alert monitor starts are running normally.
Display the Current system status if this is not displayed already.
The Current system status reflects the most recent performance values and status messages reported to the alert monitor. Older alerts that are still open (that is, not processed) are not reflected in the color-coding.
The colors of the nodes, or MTEs in the tree have the following meaning:
Green: The component is running normally. Everything is ok.
Yellow: A warning or "yellow-alert" has been issued.
Red: A problem or critical condition has been reported, a "red alert."
Gray: No data is being supplied for an MTE. (Check the Self-monitoring monitor to see why the collection method for this MTE is not available.)
To display a legend of the colors and icons used in the alert monitor, choose Extras ® Legend.
The alert monitor propagates the highest alert level up the monitoring tree. For example, if the MTE with the name of your R/3 System is green, that means that all components in the R/3 System's monitoring tree have the "green" status. There is no problem with the system.
Double click on any MTE to start the analysis method associated with the MTE. The analysis method displays more detailed information on the current status of the MTE.
Optionally, you can choose to automatically refresh the display. To do this, choose Extras ® Display options and switch to the General tab. In the Refresh display box, mark Yes, interval and enter the refresh interval. The suggested value is 300 seconds or longer. If the automatic refresh is deactivated, the alert monitor displays the data that was available when you started it.
Instead of showing the current status of the system, the color coding now shows where open alerts exist. Open alerts are those that have not yet been analyzed.
If you are just coming in to work or returning from lunch, you can use the Open alerts view to see if anything happened in the system while you were away. The monitor saves alerts for you to review even if the condition that caused the alert has since improved.
If you see yellow or red entries in the monitoring tree, that means that a warning (yellow) or error (red) condition exists.
Proceed as follows:
Ensure that you are displaying the Open alerts view.
The monitor now displays how many alerts there are for each MTE. It also shows the most serious of the alert messages that are waiting.
Position the cursor on a yellow or red monitoring tree element and choose Display alerts.
The system opens the alert browser and displays the open alerts for that MTE. The alert browser includes all alerts in the branch of the tree that you have marked. Position the cursor "higher" up in the monitoring tree to display a broader range of alerts. If you position the cursor on an MTE at the lowest level, you display only alerts that pertain to that MTE.
Analyze an alert.
Each line in the alert browser provides you with summary information on an alert, including the alert message.
The browser also offers two further sources of information. Mark an alert and choose:
For example, with buffer freespace problems, you can start the R/3 Buffer Tuning Summary from the alert monitor.
Once you have analyzed the problem and have either resolved it or can safely ignore it, you can set the problem to completed.
Mark the alert and choose Complete alert. The alert monitor deletes the alert from the open alerts.
See also:
Starting the alert monitor Switching views to see the current state of the system or what has happened in the system in the past Displaying detailed information (in addition to that shown in the monitoring tree) Graphing data Changing the level of detail in the monitor Turning automatic display refreshing on or off Adjusting display options Switching between monitors Resetting alerts Opening and using the alert browser to respond to alerts Starting methods Completing alerts Viewing completed alerts Temporarily stopping alert generation Tutorial Creating Your Own Monitors