Posting Credit Memos 

Use

When you post a credit memo, the system makes a number of checks:

Reversal quantity greater than quantity invoiced to date

Reverse entry value set automatically for full reversal

Reversal value is greater than value invoiced to date

Procedure

You post a credit memo as follows.

  1. Choose Logistics Invoice Verification ® Document entry ® Enter invoice.
  2. The Logistics Invoice Verification screen appears.

  3. Choose the transaction Credit memo.
  4. Enter the document header data as required and match up the invoice.
  5. Choose .
  6. The system lists the order items as per your allocation criteria. In the columns Amount and Quantity, the system suggests the value and quantity invoiced to date for each item.

  7. Select the items contained in the credit memo. Check the quantities and amounts suggested by the system and make any necessary corrections.
  8. Choose .
  9. The system then checks your entries and displays any necessary warning or error messages.

  10. Choose Post.

Result

The system posts the credit memo.