Transaction- and Client-Specific Monitoring 

Use

You can use the CCMS alert monitor to monitor the response times of a specific client or SAP transaction, or transaction by client.

This monitoring can be used to implement a service level agreement, such as where service providers are under contract to provide their customers with SAP services within a specified response time. For example you could base the service level agreement on all response times from the client that the service level agreement customer is using, or on response times of critical transactions, either system-wide or from a particular client.

Release 4.6C of the CCMS alert monitor includes a pre-configured monitor for monitoring the response times of a specific client or SAP transaction, or transaction by client. This is the Transaction-Specific Dialog Monitor in the SAP CCMS Monitors for Optional Components.

You can either use this monitor or, as SAP recommends, create your own monitor using the procedure below.

Prerequisites

You must first specify which client and/or which transaction should be monitored.

Procedure

  1. Call Transaction SE16 and enter the table name ALTRAMONI .
  2. On the selection screen that is displayed, choose Execute.
  3. Choose Create and enter the transaction that you want to monitor and/or the client.

To monitor all transactions on a specific client, enter * as the transaction name and then specify the client.

To monitor a specific transaction on all clients, enter the transaction code and enter * as the client name.

  1. Enter a meaningful monitoring object name of your choice. This monitoring object name will be displayed in the monitoring tree that you define later in Transaction RZ20.
  2. Enter an MTE class name.
  3. SAP recommends that you enter the same name for the MTE class and the monitoring object. This makes it easy for you to select by client or transaction in the monitoring definition.

    Use the same MTE class name for clients or transactions that you wish to display together in one monitor. You only need to select one MTE when you define your monitor to display all of this information, rather than selecting individual MTE classes.

  4. Enter the System ID as <CURRENT>. Save these entries.
  5. Call Transaction RZ20 and choose Extras ® Activate maintenance functions.
  6. In a monitor set of your choice, either create a new monitor definition or edit an existing monitor.
  7. Choose Create nodes and then Rule node. Select rule GET_MTE_BY_CLASS and choose Continue.
  8. Specify the SAP System(s) that you want to monitor and enter MTE class ContextR3DialogFocus. This creates a monitor with:

Alternatively, you can enter the MTE class name that you specified in Table ALTRAMONI. When the monitor is generated, the system does not display the nodes that refer to the ALTRAMONI entries. This is not important if you specified a meaningful monitoring object name in ALTRAMONI.

  1. Choose Continue and then Generate monitor.
  2. To display the information-only nodes that refer to Table ALTRAMONI, choose Extras ® Display options and select the Expert analysis option.