Transaction- and Client-Specific Monitoring
You can use the CCMSalert monitor to monitor the response times of a specific client or SAP transaction, or transaction by client.
This monitoring can be used to implement a service level agreement, such as where service providers are under contract to provide their customers with SAP services within a specified response time. For example you could base the service level agreement on all response times from the client that the service level agreement customer is using, or on response times of critical transactions, either system-wide or from a particular client.
Release 4.6C of the CCMS alert monitor includes a pre-configured monitor for monitoring the response times of a specific client or SAP transaction, or transaction by client. This is the Transaction-Specific Dialog Monitor in the SAP CCMS Monitors for Optional Components.
You can either use this monitor or, as SAP recommends, create your own monitor using the procedure below.
You must first specify which client and/or which transaction should be monitored.
To monitor all transactions on a specific client, enter * as the transaction name and then specify the client.
To monitor a specific transaction on all clients, enter the transaction code and enter * as the client name.
SAP recommends that you enter the same name for the MTE class and the monitoring object. This makes it easy for you to select by client or transaction in the monitoring definition.
Use the same MTE class name for clients or transactions that you wish to display together in one monitor. You only need to select one MTE when you define your monitor to display all of this information, rather than selecting individual MTE classes.
Alternatively, you can enter the MTE class name that you specified in Table ALTRAMONI. When the monitor is generated, the system does not display the nodes that refer to the ALTRAMONI entries. This is not important if you specified a meaningful monitoring object name in ALTRAMONI.