Assigning Service Agents in the Shipment Document 

Prerequisites

Before you assign a service agent to a shipment document, make sure that a vendor master record has been maintained for that service agent.

At Header Level

  1. On the initial shipment screen or any of the shipment overview screens, choose Header ® General data.
  2. Enter the name of the service agent or the service agent number.
  3. Save your data.

At Stage Level

  1. On the overview screen of the shipment document, choose Overview ® Stage overview.
  2. Mark the stage to which you want to assign a service agent and choose Stage ® Stage detail.
  3. Enter the name or service agent number of the service agent who is responsible for this stage of the shipment.

    4. The service agent in the shipment header is entered for the shipment leg and the load transfer point and can be overwritten. No default appears for the border crossing point.

  4. Save your data.