Use
In contrast to the manual and semi-automatic methods, with this method you do not enter any data or scores yourself. This method is not used for evaluating external services.
The following graphic outlines the fully automatic scoring method:

The system calculates the scores for automatic subcriteria on the basis of data from other areas of the enterprise (for example, Goods Receiving or Quality Management). This data is entered in Vendor Evaluation when the statistics files are automatically updated.
Each automatic subcriterion is based on one calculation approach.
For example, the system checks all purchase orders and goods receipts, then it calculates a vendor's score for the subcriterion "On-Time Delivery Performance" on the basis of the average variance between actual and planned delivery dates.
The following table lists the automatic subcriteria for the main criteria "Price", "Quality", and "Delivery" in the standard system:
Main Criterion |
Subcriteria |
Price |
Price level Price history |
Quality |
Goods receipt Quality audit Complaints/rejection level |
Delivery |
On-time delivery performance Quantity reliability Compliance with shipping instructions Confirmation date |

For the main criterion "General Service/Support", the semi-automatic subcriteria "Reliability", "Innovation", and "Customer (After-Sales) Service" are available. For the main criterion "External Service Provision" the semi-automatic criteria "Quality of Service" and "Timeliness of Service" can be used.