Request Without Approval Requirement: Flow 

Use

You want to apply for a business transaction (such as a service or change to data in the SAP System), or you are looking for a solution to a problem.

Prerequisites

You are working in the mySAP.com Workplace.

You have called up the internal service request from your launchpad in the Workplace via Create internal service request.

Flow

Activities

You are looking for a form suitable for your request.

You select a suitable request or the system suggests a form when you enter a free text describing your request. The system uses a search engine to find you solutions to this problem. You do not need to restrict your text to key words when you enter it. The search engine does not just filter the text using the words, but also includes their grammar, and uses word families for the search.
For more information on the search machine, see the SAP Library under Financials ® Controlling ® Cost Center Accounting ® Information System ® Interactive Information System, then in Report Documentation, search under the Document Search Using The Retrieval System.

The system calls up the selected request.

Example of a request form

The system has already provided the Entered by field with your data.

If required, you enter the initiator name (if you are making an entry for a colleague for example)

The form displays all the fields that are important for your requirements,

in which you make your entries.

If required, enter an explanatory free text.

Now you send the request, and

the system finds the correct processor for your request and informs that person.

You can check your request status at any time.

See also:

Processing Notifications

Processing Tasks

Status Query

Example For Entering And Processing An Internal Service Request