New Features in
the Action Box 
Use
New Structure of the Action Box
In the past, you could only configure of the action box on the basis of the notification type and the sort number for follow-up functions. Now, you can also configure the action box by specifying 'Usage and Documentation' parameters for each follow-up function in Customizing. If a scenario is assigned to a follow-up function in Customizing, the follow-up function will only appear in the action box if the scenario has also been assigned to the notification type.
The 'Usage' parameter specifies the transactions and processing modes in which a follow-up function will appear (for example, in the create, change, or display mode).
Previously, each follow-up function you executed in a notification was documented either as an activity or task. Now, you can also specify that an executed follow-up function not be documented.
New Follow-Up Functions in the Action Box
You can now use the following new functions in the action box:
- Permission to Deviate from
Specification
Using this follow-up function, you can include a quality notification partner in a decision-making process (for example, you can notify the partner to ask for permission to deviate from a predefined specification).
By executing this follow-up function in the action box, the system sendsan e-mail to the partner that describes the request to deviate from a specification in more detail. The partner is asked to process the request in his or her Workflow inbox. A link to the Workflow inbox is provided in the e-mail.
The partner can then approve or deny the request and can also include additional comments. The partner's decision and accompanying comments are documented as a long text in the original quality notification. Both the partner and the notification processor receive a confirmation mail.
- 8D Report for a Customer
Using this follow-up function, you can create an 8D report in a quality notification and send the report to a customer.
You can create an 8D report for each defect item. The sort number you assign to a task when you create it, corresponds to the section of the 8D report in which the task will be documented.