In this activity you can define a standard text for e-mail.
You can use this text for the Internet service "Assign open items", for example. If you wish to send a mail to the accounting clerk at the customer, the text you define here is defaulted when you create the mail. You can then alter the text to meet you needs and send the mail.
Dear Mr./Ms. <<Accounting clerk at
customer>>,
You will receive a list of your open items from us today. We were
unfortunately unable to carry out assignment, because some of the relevant
information was lacking. We ask, therefore, that you do this for us.
Thank you in advance for your assistance.
Sincerely,
<<Accounts receivable clerk>>
<<Company>>
SAP does not provide any standard texts.
Create a standard text.