Use
After you have analyzed the open items, you want to ask a clerk to be responsible for a customer (for example, the first customer in the list).
Procedure
Menu Path |
From the Customer Balances node, choose Accounts Receivable Information System |
Transaction Code |
S_ALR_87012167 |
Report |
Europe |
North America |
For credit control area |
1000 credit control area Europe |
3000 credit control area North America |

In the previous transaction, you analyzed the first customer in the list. You now want to ask a clerk to create a proposal for a new credit limit. You therefore send him a message via the system.

In this example, you enter your IDES user name so that you can receive and process the notification. In practice however, you would send the notification to another clerk, who would then process it.
The notification is sent.
Menu Path |
Office ® Workplace |
Transaction Code |
SBWP |
The text that you entered is displayed.
The notification disappears.