Customizing for Tasks and Workflows 
Use
In this Customizing activity you activate triggering events of tasks and workflows and assign possible agents to them.
Integration
This Customizing activity enables you to set up centrally in the implementation phase all the tasks and workflows that you will use.
However, you can also carry out the steps required individually within the relevant definitions. You only have to call the definition in display mode to carry out the activities described. You do not have to call the definition in change mode.
Prerequisites
You must know:
Features
The Customizing of tasks and workflows involves the following activities:
If SAP’s usage of the task or workflow includes starting with a triggering event, the linkage is supplied inactive and you have to activate it if required. This is the only way to restrict the workflow functions to the areas in which you actually want to use them.
All tasks that are represented by
All workflows that are to be started in dialog also have to be assigned to their possible agents.
Activities
This function for customizing tasks and workflows can be found in SAP Business Workflow Customizing under
Perform Task-Specific Customizing.You access the Customizing for particular tasks and workflows via the relevant application component.