Administrator for Communication, Folders and Appointment Planning 

Technical name: SAP_BC_SRV_GBT_ADMIN

Tasks

Administrators who have this role can make the settings for the communication landscape of the SAP System. They can also make default settings and perform other administration activities for the folder and appointment management areas.

Activities in the Business Workplace

Adaptation of the send, folder and office functions of the Business Workplace to meet the requirements of the company and the possibilities of the communication landscape.

Collection and evaluation of data for the send and folder environments.

Activities in SAPconnect

Configuration and monitoring of external communication

Activities in SAPphone

Configuration and monitoring of the telephony environment

Activities in the Appointment Calendar

Customizing settings and default settings for the use of the calendar

MiniApps

Typical MiniApps for this role provide the following information and functions:

Overview of current alerts in the communication and telephony environments

Integration

You require the role System Administrator for Workflow for the administration of the Workflow functions in the Business Workplace.

To enable optical archiving in the Business Workplace, you require the role System Administrator for SAP ArchiveLink.