Preparation and Customizing (QM-IM-IL) 
Use
This information describes the specific Customizing functions you need to process for the
(This is in addition to the general Customizing functions that must be processed to implement the SAP Business Workflow component).
Prerequisites
All general Customizing procedures for SAP Business Workflow component have been performed.
Activities
The following graphic summarizes the Customizing settings that must be made for the workflow template for delivery-related certificates:

When you perform step 3 of the Customizing procedure shown in the above graphic, make sure you activate the event-receiver linkage for the workflow template
The following graphic summarizes the Customizing settings that must be made for the background workflow:

You make the settings in Customizing as follows:
Task |
Menu path |
(1) Process organizational structure |
Basis ® Business Management ® SAP Business Workflow ® Edit organizational plan |
(2) Perform task-specific Customizing (a) |
Quality Management ® Environment ® Central Functions ® Activate workflow |
(3) Perform task-specific Customizing (b) |
Quality Management ® Environment ® Central Functions ® Activate workflow |
For more detailed information, refer to the Implementation Guide (IMG).