In this workflow scenario, the system can automatically notify one or more interested parties that a quality notification has been created in the system. This process is useful if you want to keep certain individuals in the company informed of quality-related developments (for example, notifying a person in the purchasing department that a complaint has been recorded in a quality notification against one of your vendors).

If the appropriate settings have been made for the SAP Business Workflow, the system automatically sends a mail to each person designated as an interested party who wishes to be notified when a quality notification is created.

All required preparation and Customizing steps have been carried out for the SAP Business Workflow component.

The graphic below shows the process flow for this workflow scenario.