Selecting and Booking Available Flights (Travel Manager) 

The procedure below describes the standard flight booking transaction. A single person must not necessarily carry out the individual steps. Who carries out which actions depends on the user authorization concept defined at your enterprise.

Prerequisites

You belong to a user group that has been assigned the travel service category 'flight' (see also Customizing R/3 Travel Planning under Master Data ® Control Parameters for Travel Planning ® Define user group-specific travel service categories).

Procedure

You have chosen Plan trip or Travel manager ® Create travel plan and are in the Travel Plan: XXXXXXX, <First Name Last Name> screen.

  1. Open the data area Reserve flight by choosing .
  2. Enter the place of departure and destination. You can enter the name of a town or an IATA location abbreviation. The system only recognizes towns defined with an IATA location.
  3. Enter the departure date.
  4. You can enter a time. If you do not enter a time the system lists between 15 and 20 flight connections for the query.
  5. In the Destination/Departure field you can determine whether the time entered should be the departure or destination time.
  6. Choose Query.

The Flight Availability List screen appears with all the free flight classes for available flight connections listed. The flight connections are listed according to priorities that were assigned in Customizing for R/3 Travel Planning. These priorities help ensure that the travel policy for your enterprise is abided by.

 

Display further details by choosing Flight information. You can still not display the price.

To determine the price you must first select all the flight connections you require and then choose Airfare.

  1. Select the required flight class and choose Continue. You return to the Create Travel Plan for <...> overview. The status of the flights is set to prereserved for about 30 minutes. You have this amount of time to book the flights.
  2. To view details of the travel request expand the overview area on the left-hand side of the screen.

To edit a flight request click the relevant request on the overview area on the left side.

Seat

You can also select a seat and reserve this.

Additional flights

To select additional flights (such as connecting or return flights), choose Flight and repeat the procedure described above.

Booking

To book the selected flights, choose Confirm.

 

If you want to book further travel services of the same or a different category, select these first and then book the whole trip at once. The pushbutton Book books all the requested travel services for one trip. The system creates one booking record (PNR) for the whole trip in which the reservation data is transferred to the reservation system.

According to the settings in Customizing for Travel Planning (see Define queues for the PNR resubmission) the booking is put directly into the processing loop of the responsible travel agency.

Canceling

You can cancel a reserved flight.