Requesting Airline Tickets 

Use

You can inform the responsible travel agency directly from a travel plan that no more changes will be made to the chosen and booked flights and that the airline ticket can be issued.

The posting key (PNR) is transferred to the travel agency with the ticket request from the R/3 System, that is it is put in a queue for resubmission of the PNR previously defined in Customizing for Travel Planning.

For more information about setting the queues, see Customizing for Travel Planning under Master Data ® Control Parameters for Travel Planning ® Define Queues for PNR Resubmission.

You can only use this function if the appropriate settings have been made in Customizing for Travel Planning, under Master Data ® Control Parameters for Travel Planning ® Define sales offices.

Prerequisites

The flights have been booked (see Booking Travel Services).

Activities

In the Planning Manager, choose Request ticket. This pushbutton is only active once a travel plan has been booked.