Claim Management

Creating and Processing Claims

Creating Claims Using the Internet

Notification Header

Entering Notification Long Texts

Displaying Administrative Information

Action Log

Partners in Notification Processing

Partners in Claims

Processing the Partner Information

Configuring User Default Values

Claim Tasks

Entering Tasks

Status Management for Tasks

Automatic Determination of Tasks

Follow-Up Actions for Tasks

Claim Activity

Entering Activities

Action Box

Standard Follow-Up Functions

Function Modules for Claim-Specific Activities

Outbound Telephone Calls

Linking Documents from the DMS

Status Management for Notifications

Displaying Status Information

Assignment of System Statuses

Assigning and Changing User Statuses

Evaluating Claims

Archiving Claims