The key figures used to analyze the workload are mostly updated from the application components Purchasing and Sales and Distribution.

The expected workload during workload processing (for example, from goods issue up to goods receipt) is the key feature of this procedure.

All key figures that refer to the workload are contained in the information structures for rough workload estimate and are expressed in terms of the following:

• Increase

• Reduction

• Delta (calculated key figure)

Workload in terms of quantity (increase / reduction / delta).

This key figure is to be viewed in connection with the unit-of-measure load category.

Workload in terms of weight (increase / reduction / delta).

You can set the weight unit in Customizing for rough workload estimate.

Workload in terms of volume (increase / reduction / delta).

You can set the volume unit in Customizing for rough workload estimate.

Workload in terms of processing time (increase / reduction / delta)

The processing unit is Hour. The processing time is always stored in this unit.

You can use this key figure to plan staffing levels, for example.

Workload in terms of the number of transactions (increase / reduction / delta)

Workload in terms of numbers (increase / reduction / delta)

This key figure (increase, reduction) needs to be updated by means of a customer exit. You can set the unit in Customizing for rough workload estimate.