Posting Credit Memos and Invoices for Returns 

  1. Check whether the amount is to be paid or to be reimbursed for the credit memo or invoice to be entered.

    2. - If you are to be reimbursed, choose the transaction Credit memo on the Logistics Invoice Verification screen.

    - If you have something to pay, choose the transaction Invoice on the Logistics Invoice Verification screen.

  2. Enter the header data and order item as required.
  3. Choose .
  4. The system automatically suggests Returns and Deliveries as invoice items.

    5. In the invoice items, the returns items that match your selection are suggested. The quantity suggested is as follows:

    - In the case of a credit memo, the difference between the total quantity returned and any quantity already credited.

    - In the case of an invoice, the quantity already credited.

  5. Check if the correct items are selected. Compare the quantities and values of the credit memo or invoice.

    6. If you change the quantity or value suggested, the system carries out a price or quantity check. If, for example, you were credited for less than you returned, a warning message is displayed. These checks are the same as for delivery item checks. However, returns items are not blocked.

    For more information, see Invoice with Variances.

  6. Post the credit memo or invoice.

If you want to display all invoice items for a vendor, you can narrow down the display of invoice items to Returns or Deliveries. To do this, choose More allocation criteria once you have matched up the invoice to a vendor.