Priority for Maintenance Item 

Use

You can specify a priority for maintenance plans that generate a maintenance/service notification or a maintenance/service order as the maintenance call object in the maintenance call item. In scheduling, the priority is copied to the call object. This enables you to set priorities when planning the tasks to be performed, as is also possible in unplanned maintenance and service processing.

Prerequisites

In Customizing for Plant Maintenance and Customer Service, you have defined the priority types and the priorities for each priority type, and assigned the priority types to the notification types (for example, malfunction report) or order types (for example, service order) which are generated from the maintenance plan.

Activities

In Customizing

Activity

Menu Path

Defining priorities for notifications

Plant Maintenance and Customer Service ® Maintenance and Service Processing ® Maintenance and Service Notifications ® Notification Processing ® Response Time Monitoring ® Define Priorities

Defining priorities for orders

Plant Maintenance and Customer Service ® Maintenance and Service Processing ® Maintenance and Service Orders ® General Data ® Define Priorities