The status Deletion flag must be set in the service notification before archiving can be performed.

You have the following options for setting the deletion flag:

• You can flag completed service notifications for deletion using the report RIARCSM3:

• If you execute the report in test mode, you can determine which service notifications have already been completed, and for which notifications the completion date is n days in the past (check for <=). For example, where n=200, the system checks all completed service notifications whose completion date is more than 200 days in the past.
• If you execute the report in active mode, the system sets the status DFLAG (Deletion flag) for the service notifications found.