Using the Pool Function (SAP Library - Customer Service (CS))

Using the Pool Function

You need to distinguish between the following functions when using the pool function in the collective time confirmation:

Generating a pool

Calling up a pool for processing

Calling up a pool for postprocessing

Deleting a pool

Generating a Pool

You can generate a pool in one of two ways:

A When using the collective time entry function without selection.

B When using the collective time entry function with selection.

A Generating a Pool When Using Collective Time Entry Without Selection

Call up the collective time confirmation. Depending on the application component in which you are working, choose one of the following menu paths:

Logistics ® Customer service ® Service processing ® Completion confirmation ® Entry ® Collective time confirmation ® Without selection

Logistics ® Plant maintenance ® Maintenance processing ® Completion confirmation ® Entry ® Collective time confirmation ® Without selection

The list entry screen for collective confirmations appears.

You now have the following options:

Make all the necessary entries in the screen and save the operations entered as a pool.

To save the pool, first select the operations you want to assign to the pool.

Then choose Confirmation ® Generate pool.

Give the pool a name and save it.

The system generates a pool itself.

This is the case if, for example, errors occur whilst transferring PDC data. The system groups all the incorrect data records in a single worklist, which you can later call up for postprocessing.

B Generating a Pool When Using Collective Time Entry With Selection

Call up the collective time confirmation. Depending on the application component in which you are working, choose one of the following menu paths:

Logistics ® Customer service ® Service processing ® Completion confirmation ® Entry ® Collective time confirmation ® With selection

Logistics ® Plant maintenance ® Maintenance processing ® Completion confirmation ® Entry ® Collective time confirmation ® With selection

The selection screen for order operations appears.

Enter the required selection criteria.

Choose Program ® Execute.

The system creates a list of all the operations corresponding to your selection criteria.

In the operation list, select the operations you want to assign to the pool.

Choose Operation ® Generate confirmation pool.

The system displays a dialog box.

Give the pool a name and save it.

Calling up a Pool for Processing

Call up the collective time confirmation. Depending on the application component in which you are working, choose one of the following menu paths:

Logistics ® Customer service ® Service processing ® Completion confirmation ® Entry ® Collective time confirmation ® Without selection

Logistics ® Plant maintenance ® Maintenance processing ® Completion confirmation ® Entry ® Collective time confirmation ® Without selection

The list entry screen for collective confirmations appears.

Choose Confirmation ® Fetch pool.

The system displays a dialog box.

Enter data as required.
Choose Continue.

The pool data is displayed in the list entry screen for collective confirmations, where you can edit it.

Deleting a Pool

Call up the collective time confirmation. Depending on the application component in which you are working, choose one of the following menu paths:

Logistics ® Customer service ® Service processing ® Completion confirmation ® Entry ® Collective time confirmation ® Without selection

Logistics ® Plant maintenance ® Maintenance processing ® Completion confirmation ® Entry ® Collective time confirmation ® Without selection

The list entry screen for collective confirmations appears.

Choose Confirmation ® Delete pool.

The system displays a dialog box.

Enter the name of the pool to be deleted.
Choose Continue.

The system deletes the pool.

You return to the list entry screen for collective confirmations.