Downloading a Notification 

Use

Service technicians have an alternative to a paper printout of notifications. If they are using a PC on site and want to view and process the notifications that initiated their site visit, they can download notifications from the R/3 System to a Microsoft Accessâ database.

To do this, the relevant entry must have been made in Customizing.

For this download, the R/3 System provides the data for the notifications; the customer is responsible for the PC application used to process the data at the customer site.

Prerequisites

To make such a download, the following hardware and software requirements must be met:

Downloading a List of Notifications

  1. Depending on the application component in which you are working, choose:

The screen for maintenance or service processing appears.
  1. Choose Notification ® List editing ® Change.
  2. Create a list of all the notifications according to the required selection criteria. For more information about creating lists, see Working with Lists.
  3. Choose List ® Access.

The system loads the list into the MS Accessâ database . From there, additional processing depends on the tools used.

Downloading an Individual Notification

  1. Call up the notification that you want to download.
  2. Choose Notification ® Print ® Download.

The system downloads the notification into the MS Accessâ database. From there, additional processing depends on the tools used.