Entering Tasks (SAP Library - Customer Service (CS))

Entering Tasks

To call up the individual functions in the table, call up the notification in create or change mode. Since the notification screen can be configured differently, the functions in your system may be located on other tab pages.

Function	Tab P age	What You Should Know:
Entering tasks for the notification header	Tasks	The tasks entered here apply to the entire notification.
Entering tasks for a single item	Tasks on the Items tab page	The tasks entered here apply to the respective item.
Entering tasks for one or more items	Tasks on the Items tab page	Here, you specify the planned start and finish date for the task. The dates entered may be changed, based on the status issued (see Status Management for Tasks). If you have selected more than one item on the Items tabstrip, choose on the task overview screen for the item. The tasks for the next selected item are displayed. To call up the task detail screen, choose . To create a new task from the detail screen, choose New entry.
Automatically determining tasks		Automatic Determination of Tasks