Entering Breakdown Data and Duration 

Use

If there is a functional breakdown due to a problem or the execution of an activity, you note this breakdown - depending on Customizing - in one of the following two places:

As a rule, when you create a notification, it is sufficient to enter the malfunction start in the notification header, and flag the field Breakdown. This indicates that the system is broken down at the time specified.

The breakdown data screen is relevant mainly for entering the breakdown end and the downtime.

Entries in the Breakdown Data Screen

  1. Call up the notification in create or change mode and choose the tab pages Malfunction, Breakdown.
  2. Enter the start and end dates of the malfunction. Flag the field Breakdown to indicate that the malfunction caused a function breakdown.
  3. As soon as you press Enter , the system automatically calculates and displays the downtime in hours.
  4. If you want to use a different unit of time, enter it in the field to the right of the field Breakdown duration and choose Enter.

The system calculates and displays the duration in the new unit of time. The unit entered when you save the notification is then valid for further processing of the notification.
  1. Save the notification.

If the downtime is already displayed and you subsequently change the malfunction start or end, the system recalculates the duration.