Task 
Task
Definition
Work that is planned within the framework of a notification. In contrast to an activity, the planning and organizational aspects of a notification are the most important.
Using tasks, you can plan the way in which various persons work together to process the notification and perform the activities within a specified period of time.
You can enter the following data for each task:
A task can relate both to the notification header, as well as to the individual items. They can have different statuses.
An example of a task in a problem notification might be, for example, to inform the construction department of a defect.
In a service notification - the main area where tasks are used - frequently occurring tasks might be "Call customer back within an hour" and "Technician to be on site within a day".
Use
Data regarding tasks in the notification is displayed in varying levels of detail in two different screens:
The task overview and detail screens are the same for all notification types.
Integration
If the appropriate data is maintained in Customizing, the system can trigger certain follow-up actions on the basis of the task code (for example, printing a paper or calling up a certain SAP function). You can determine these follow-up actions in your company individually (see
Follow-Up Actions for Tasks).