Confirming Receipt 

Use

When you start the distribution, you can define whether the recipient has to confirm receipt.

This check is useful, for example, if the documents are sent to an external company by a secretary. The external companies have to confirm receipt of the documents explicitly. The confirmation of receipt that is attached contains address data telling the company where receipt has to be confirmed (for example, telephone number of the secretary’s office). The recipient can confirm receipt by telephone in the appropriate secretary’s office. Receipt is then invoiced by the secretary in the distribution log. When the secretary makes this confirmation, the system sets the status of the part order to OK (Distribution completed successfully).

At the same time, the person who initiated the distribution, or the distribution point, receives a work item in their inbox. This work item shows that the person responsible has to confirm receipt of the package. All the part orders in the package are displayed when this task is performed in the SAPoffice inbox. You must execute the Confirm receipt function.

Prerequisites

  1. The system checks whether the distribution type supports this confirmation of receipt. You make the settings for this in Customizing for the Document Management System under Document distribution ® Distribution type ® Define distribution type.
  2. Confirm receipt indicator
    3.

    - You must set the Confirm receipt indicator for manual distribution.

    - If the distribution is started automatically by an event with a chosen context, this context must support the confirmation of receipt. You make the settings for this in Customizing for the Document Management System under Document distribution ® Context® Define context.

  3. Part orders that a confirmation of receipt is supported for are indicated in the distribution log by the status WR (Confirm output).

Procedure

  1. Select the part order that you want to confirm receipt of.
  2. Choose Extras ® Confirm receipt.

Result

The system sets the status of the part order to OK (Distribution completed successfully).